These Terms and Conditions govern your use of the phcharm.com platform, including all games, payment services, promotions, and account features. Please read them carefully before registering or placing any bets. By creating an account on phcharm.com, you confirm that you have read, understood, and agreed to these terms in full.
A summary of the most important rules governing your phcharm.com account. The full legal text follows below.
You must be at least 21 years old to register and use phcharm.com. This is a strict requirement under Philippine gaming regulations. Age verification may be requested at any time, and accounts found to belong to underage users will be permanently closed.
Each player is permitted to hold only one phcharm.com account. Duplicate accounts are strictly prohibited and will result in the forfeiture of all balances and bonuses associated with the duplicate registration.
All bonuses and promotions on phcharm.com are subject to wagering requirements and specific terms. Bonuses cannot be withdrawn until the applicable wagering conditions have been met. Abuse of bonus offers will result in account suspension.
All deposits and withdrawals on phcharm.com must be made using payment methods registered in your own name. Third-party payments are not accepted. phcharm.com reserves the right to request documentation to verify the source of funds.
Any attempt to exploit software errors, use automated betting systems, collude with other players, or engage in fraudulent activity is strictly prohibited. phcharm.com uses monitoring systems to detect and act on such behavior.
You are solely responsible for maintaining the confidentiality of your phcharm.com login credentials. phcharm.com will not be liable for any losses resulting from unauthorized access to your account caused by your failure to keep your credentials secure.
For the purposes of these Terms and Conditions, the following definitions apply:
By registering an account on phcharm.com, accessing any game or service on the platform, or making a deposit, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as the phcharm.com Privacy Policy and any game-specific rules published on the platform.
These Terms and Conditions apply to all players regardless of the device or method used to access phcharm.com, including desktop browsers, mobile browsers, and any future applications. Your continued use of the platform following any amendments to these terms constitutes your acceptance of the revised terms.
If you are accessing phcharm.com on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these terms, and references to "you" in these terms shall apply to both you and that person or entity.
To register and use phcharm.com, you must meet all of the following eligibility requirements:
phcharm.com reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and the withholding of any pending withdrawals pending investigation.
Each player may hold only one registered account on phcharm.com. The creation of multiple accounts by a single individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms and Conditions.
When registering your phcharm.com account, you agree to provide accurate, complete, and current information. You must promptly update your account information if any details change. phcharm.com is not responsible for any losses arising from inaccurate account information provided by the player.
You are solely responsible for maintaining the confidentiality of your phcharm.com login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party. phcharm.com will never ask you for your password via email, live chat, or any other communication channel.
If you suspect that your phcharm.com account has been accessed without your authorization, you must notify our support team immediately via live chat or by emailing [email protected]. phcharm.com will not be liable for any losses resulting from unauthorized account access caused by your failure to keep your credentials secure or your failure to notify us promptly upon discovering unauthorized access.
phcharm.com is required to conduct Know Your Customer (KYC) verification on all player accounts. You may be asked to submit copies of government-issued identification, proof of address, and proof of payment method ownership at any stage of your account lifecycle — including at registration, before processing a withdrawal, or during a routine compliance review. Accounts that fail to complete KYC verification within the required timeframe may have their withdrawal privileges suspended until verification is complete.
phcharm.com supports a range of payment methods commonly used by Filipino players, including GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.
The minimum deposit on phcharm.com is ₱100. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered phcharm.com account holder — are strictly prohibited. phcharm.com reserves the right to reverse any deposit identified as originating from a third-party payment source and to suspend the associated account pending investigation.
Deposits are generally credited to your phcharm.com account balance immediately upon confirmation from the payment provider. phcharm.com is not responsible for delays caused by the payment provider's processing systems, bank processing times, or network outages.
Withdrawal requests are processed by phcharm.com subject to the completion of KYC verification and the satisfaction of any applicable wagering requirements on bonus funds. Withdrawals to GCash and PayMaya are typically processed within 15 minutes for verified accounts. Bank transfer withdrawals to BPI, BDO, and Metrobank may take one to three business days depending on the receiving bank's processing schedule.
phcharm.com reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where there are reasonable grounds to conduct enhanced due diligence. The minimum withdrawal amount and any applicable processing fees are published in the platform's payment information section and may be updated from time to time.
The primary currency of phcharm.com is the Philippine Peso (PHP / ₱). All account balances, deposits, withdrawals, and bonus amounts are denominated in Philippine Peso unless otherwise specified. Currency conversion fees, where applicable, are the responsibility of the player.
phcharm.com offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms published alongside each promotion, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. In the event of any conflict between a promotion's specific terms and these general Terms and Conditions, the promotion-specific terms shall prevail.
All games available on phcharm.com — including slots, live dealer games, bingo, table games, and sports betting — are governed by individual game rules published within each game interface or in the platform's help section. Players are responsible for familiarizing themselves with the rules of each game before placing bets.
phcharm.com uses certified Random Number Generator (RNG) technology for all applicable games to ensure that outcomes are genuinely random and not influenced by any external factor. Live dealer games are conducted by professional dealers in real time and are subject to the same fairness standards.
In the event of a technical malfunction, disconnection, or software error during a game round, phcharm.com reserves the right to void the affected round and return the wagered amount to the player's account balance. phcharm.com's decision in such matters is final.
The following conduct is strictly prohibited on phcharm.com and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the phcharm.com platform — including but not limited to the website design, logos, graphics, game interfaces, text, software, and trademarks — is the intellectual property of phcharm.com or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the phcharm.com platform for personal, non-commercial entertainment purposes only. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the phcharm.com platform without prior written consent from phcharm.com.
To the fullest extent permitted by applicable law, phcharm.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
phcharm.com's total aggregate liability to any player in connection with these Terms and Conditions shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim.
phcharm.com does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. phcharm.com will make reasonable efforts to maintain platform availability but cannot guarantee uninterrupted service.
phcharm.com collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using phcharm.com, you consent to the collection and processing of your personal data as described in the Privacy Policy.
phcharm.com will not sell your personal data to third parties. Your data may be shared with payment processors, KYC verification providers, and regulatory authorities where required by law or necessary to provide the platform's services. For full details on how phcharm.com handles your personal information, please review the Privacy Policy.
phcharm.com is committed to promoting responsible gaming among all Filipino players. We recognize that gambling should be a form of entertainment and not a source of financial hardship or personal distress. phcharm.com provides the following responsible gaming tools to all registered players:
phcharm.com strictly enforces the 21 years and above age requirement for all players. If you are concerned about your gambling habits or those of someone you know, we encourage you to seek support. For more information on our responsible gaming commitment, please visit our Responsible Gaming page.
phcharm.com reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:
Where an account is closed due to a breach of these terms, phcharm.com reserves the right to forfeit any remaining balance, including real-money funds, where permitted by applicable law and where the balance is directly connected to the prohibited conduct. In all other cases of account closure, any verified real-money balance will be returned to the player via their registered payment method following the completion of any outstanding compliance checks.
Players who wish to voluntarily close their phcharm.com account may do so by contacting the support team via live chat. Account closure requests will be processed within five business days.
phcharm.com reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, phcharm.com will notify registered players via email or a prominent notice on the platform. The updated terms will take effect on the date specified in the notice.
Your continued use of phcharm.com following the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not agree to the amended terms, you must cease using the platform and may request account closure in accordance with Section 13.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, players are encouraged to contact phcharm.com's support team to attempt to resolve the dispute informally. phcharm.com will make reasonable efforts to resolve player complaints within 14 business days of receipt.
In the event that a dispute cannot be resolved informally, players may escalate their complaint to PAGCOR or any other applicable regulatory body with jurisdiction over phcharm.com's operations.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the phcharm.com platform, please contact our support team:
Our support team is staffed around the clock and is ready to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines with any account or platform-related queries.
Now that you know the rules, join thousands of Filipino players who trust phcharm.com for fair games, fast GCash payouts, and 24/7 support. Registration takes under two minutes.
Must be 21 years or older to register. Please gamble responsibly.